JOIA Paraiso by Iberostar - Adults Only
Chetumal-Cancun Km 309 - Playa Paraiso
Popular amenities
Wi-Fi freeParkingRestaurantBeach sun loungersAir conditioningWellness spa
Check-in
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Check-out
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Guests
1 guest
What is nearby
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Coming soon
Available rooms
Amenities
Air conditioning
АТМ
Bar
Beach sun loungers
Billiard
Business centre
Parking
Casino
Wi-Fi free
Concierge
Exchange office
Library
Restaurant
Wellness spa
Outdoor pool
Check-in conditions
Check-in
from 15:00
Check-out
to 11:00
Location
About the hotel
JOIA Paraíso by Iberostar - Adults Only - All Inclusive is a luxurious resort situated in Playa del Carmen, Riviera Maya, offering a prime location between the lush jungle and the Caribbean Sea, just 60 meters from a sandy beach. The resort is 19 km from Playa del Carmen and 47 km from Cancun. Cancun International Airport (CUN) is approximately 38.6 km away, and Tulum International Airport (TQO) is 91 km away.
The resort features 310 air-conditioned rooms, each equipped with a flat-screen TV, iPod docking station, DVD player, satellite programming, complimentary wireless internet, coffee machine, kettle, minibar, and safe. Beds are adorned with down comforters and Frette Italian sheets. Private bathrooms include complimentary toiletries, with some offering jetted bathtubs and separate bathtubs and showers, while others feature showers. Select units boast sea views.
Guests can start their day with a complimentary buffet breakfast served daily from 7:00 AM to 11:00 AM. Dining options include 7 restaurants, such as an in-house restaurant for Mexican cuisine and Venecia for Italian dishes, alongside a snack bar. For refreshments, there are 6 bars, including a beach bar and a poolside bar. 24-hour room service is also available.
Indulge at the spa with massages, body treatments, and facials, or relax in the hot tub and sauna. The resort offers 2 outdoor freshwater pools with complimentary sun umbrellas and loungers. Stay active with a fitness center, tennis court, water sports facilities, table tennis, volleyball, yoga, and pilates. Golf enthusiasts can access nearby courses like Playa Paraiso Golf Course (2.2 km) and Nicklaus Design Golf Course (3.1 km). Evening entertainment features an adult activity program with live music and shows at the discotheque and theater.
Additional amenities include a 24-hour front desk, concierge services, luggage storage, safety deposit boxes, a business center, and a conference center with 4 meeting rooms totaling 3515 square meters (37835 sq ft). Complimentary valet parking and barrier-free access are provided. Guests will find gift shops, newsstands, a kiosk, mini market, and other shops on-site. Services such as car rental, dry cleaning/laundry (some may incur a fee), and medical assistance (for a fee) are also available.
Suites benefit from Grand Star service, which includes personalized check-in/check-out, sparkling wine, packing/unpacking, breakfast in bed, nightly ironing, and internal resort transportation. Upgraded suites, such as Honeymoon Villas and Ocean Front Suites, further enhance the experience with butler service and a personalized minibar.
Nearby attractions include Paradise Beach (1.1 km), Cirque du Soleil Boutique at Vidanta Riviera Maya (2.9 km), and Maroma Beach (6.8 km).
Check-in is from 3:00 PM, and check-out is until 12:00 PM. The resort staff speaks English and Spanish. Visa is an accepted method of payment.
**Important Note:** As of April 1, 2026, guests of Mexican nationality are required to present their valid INE or passport containing the CURP (Unique Population Registry Code) at check-in for registration. Minors without official identification must present a valid CURP.
The resort features 310 air-conditioned rooms, each equipped with a flat-screen TV, iPod docking station, DVD player, satellite programming, complimentary wireless internet, coffee machine, kettle, minibar, and safe. Beds are adorned with down comforters and Frette Italian sheets. Private bathrooms include complimentary toiletries, with some offering jetted bathtubs and separate bathtubs and showers, while others feature showers. Select units boast sea views.
Guests can start their day with a complimentary buffet breakfast served daily from 7:00 AM to 11:00 AM. Dining options include 7 restaurants, such as an in-house restaurant for Mexican cuisine and Venecia for Italian dishes, alongside a snack bar. For refreshments, there are 6 bars, including a beach bar and a poolside bar. 24-hour room service is also available.
Indulge at the spa with massages, body treatments, and facials, or relax in the hot tub and sauna. The resort offers 2 outdoor freshwater pools with complimentary sun umbrellas and loungers. Stay active with a fitness center, tennis court, water sports facilities, table tennis, volleyball, yoga, and pilates. Golf enthusiasts can access nearby courses like Playa Paraiso Golf Course (2.2 km) and Nicklaus Design Golf Course (3.1 km). Evening entertainment features an adult activity program with live music and shows at the discotheque and theater.
Additional amenities include a 24-hour front desk, concierge services, luggage storage, safety deposit boxes, a business center, and a conference center with 4 meeting rooms totaling 3515 square meters (37835 sq ft). Complimentary valet parking and barrier-free access are provided. Guests will find gift shops, newsstands, a kiosk, mini market, and other shops on-site. Services such as car rental, dry cleaning/laundry (some may incur a fee), and medical assistance (for a fee) are also available.
Suites benefit from Grand Star service, which includes personalized check-in/check-out, sparkling wine, packing/unpacking, breakfast in bed, nightly ironing, and internal resort transportation. Upgraded suites, such as Honeymoon Villas and Ocean Front Suites, further enhance the experience with butler service and a personalized minibar.
Nearby attractions include Paradise Beach (1.1 km), Cirque du Soleil Boutique at Vidanta Riviera Maya (2.9 km), and Maroma Beach (6.8 km).
Check-in is from 3:00 PM, and check-out is until 12:00 PM. The resort staff speaks English and Spanish. Visa is an accepted method of payment.
**Important Note:** As of April 1, 2026, guests of Mexican nationality are required to present their valid INE or passport containing the CURP (Unique Population Registry Code) at check-in for registration. Minors without official identification must present a valid CURP.