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Customer support

We are here at every step, from choosing a hotel to booking and your trip. Find a quick answer below or write to us.

Support in three languages
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Pick a city and dates on the home page, open the hotel page, choose a room and rate, and click “Book”. The confirmation will be sent to your email.

You can book as a guest, but an account is more convenient: you can see your booking history and your details are filled in automatically.

After payment the status changes to “Confirmed” and we send an email with the details. The current status is always visible in “My bookings”.

Did not find an answer?

Write to us, we will reply by the email or phone you provide.

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Office
Tashkent, 66 Gagarin St.
Daily from 8:00 to 18:00· Tashkent time (UTC+5)