Crowne Plaza Dubai Festival City Hotel

Crowne Plaza Festival City, an IHG Hotel, is a centrally located, non-smoking property in Dubai, offering direct access to Dubai Festival City Mall (0.8 km / 0.5 mi), home to over 500 retail stores and the IMAGINE water, laser & fire spectacle. Set on Dubai Creek (0.8 km / 0.5 mi), the hotel is just 2 km from Dubai International Airport (DXB). Key attractions like Dubai World Trade Centre (9.3 km) and Gold Souk (10.9 km) are also within reach.

The hotel features 316 spacious guestrooms, each designed with designer furniture and luxurious fabrics. Rooms are equipped with minibars, plasma televisions, complimentary wireless internet access, safes, and desks. Private bathrooms include shower/tub combinations, complimentary toiletries, bidets, hair dryers, and bathrobes. Daily housekeeping is provided, and some rooms offer a balcony or terrace, along with amenities like a refrigerator, coffee/tea maker, and daily newspaper.

Guests can enjoy Mediterranean cuisine at Zaytoun, a poolside restaurant offering alfresco dining. Other dining options include a lobby lounge café, a quaint Belgian beer café, and a bar/lounge or poolside bar for relaxing drinks. 24-hour room service is available. Buffet breakfasts are served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM. The hotel caters to diverse preferences with halal alternatives, grocery delivery, and a shared kitchen. Half Board and Half Board Plus packages are available, with the latter including house alcoholic and non-alcoholic beverages during dinner service (6:30 PM - 8:30 PM).

For relaxation and recreation, the hotel offers a spa with massages, body treatments, and facials, a health club, a well-equipped gym, an outdoor pool with a children's pool, a hot tub, sauna, and steam room. Sun umbrellas are available by the pool. Family-friendly amenities include a children's play area, mini club, nursery, babysitting services (surcharge), and a gaming room.

Complimentary wireless internet access is available throughout the hotel. Featured amenities include a business center, a conference center with 11 meeting rooms, limo/town car service, and complimentary newspapers in the lobby. The 24-hour reception provides concierge services, express check-in/check-out, luggage storage, safety deposit boxes, ticket service, and tours. Additional conveniences include dry cleaning, laundry service (fee), a mini market, various shops, and a money changing facility. Complimentary parking and free valet parking are available.

Transportation services include a complimentary shuttle operating within 10 kilometers, a complimentary airport shuttle at scheduled times, and a free train station pick-up service, including to Emirates Metro Station 2 (08:25 - 23:05). Please note, shuttle services to La Mer Beach are no longer available as of November 1, 2022. The hotel is wheelchair accessible with a lift and accessible bathrooms. Staff speak English, Russian, and Arabic. Accepted payment methods include Euro / MasterCard, JCB, Visa, and American Express.