Holiday Inn & Suites - Dubai Festival City, an IHG Hotel

Holiday Inn & Suites Dubai Festival City, an IHG Hotel, is a 4-star, 19-storey property located in the heart of Dubai. Directly connected to the Dubai Festival City Mall, which features 500 retail stores, restaurants, and entertainment, the hotel is also within a 5-minute drive of Dubai Creek. IKEA is within walking distance.

The hotel offers 496 air-conditioned rooms and suites, including Family Suites. Each room features a minibar, Smart TV (or flat-screen TV with satellite/cable programming and in-room video streaming), kettle, phone, safe, and desk. Complimentary wireless internet access is available throughout. Private bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers, with bathrobes available in some rooms. Selected rooms offer a seating area, balcony or terrace, and some room types feature a jacuzzi. Rooms are furnished with linen service, blackout curtains, and air conditioning. A refrigerator, bottled water, and coffee/tea maker are available in specific rooms.

Dining options include Sirocco, specializing in international cuisine for lunch, dinner, and brunch, a coffee shop/cafe, and a snack bar. Guests can enjoy drinks at the poolside bar and a sky bar (open 17:30 - 01:00). Buffet breakfast is served daily from 6:30 AM to 11 AM (for a fee), with children eating free with one paying adult. 24-hour room service is available. Half board, full board, and Half Board Plus options are offered, with varying dining flexibility and beverage inclusions.

Recreational amenities include an outdoor heatable pool with a children's pool, sun loungers and umbrellas, a 24-hour fitness center, sauna, steam room, and a spa offering massages and hamam services. A golf course is approximately 6 km away, and bicycle rental is available. For families, there is a children's play area, mini club, and babysitting services (fees may apply). Guests can also enjoy the "Imagine Show" at the directly connected Dubai Festival City Mall.

The hotel provides a 24-hour reception (check-in from 15:00, check-out until 12:00), concierge services, express check-in/check-out, luggage storage, and daily housekeeping. Business facilities include a 24-hour business center and 6 meeting rooms. Other on-site amenities include a cinema, various shops, a mini market, convenience stores, a coiffeur, and money changing facilities. Complimentary newspapers are available in the lobby.

Complimentary on-site parking, including valet parking, is available. Taxi and car hire services are offered. A complimentary scheduled airport shuttle connects to Dubai International Airport (DXB), which is approximately 3 km away. A complimentary shuttle to Emirates Metro Station 2 operates from 08:15 to 23:15. Please note that shuttle services to La Mer Beach were discontinued effective November 1st, 2022. The hotel is approximately 2 km from a railway station and 5 km from a hospital.

The hotel is approximately 10 km from Dubai World Trade Centre and 10.1 km from Dubai Frame. Other nearby points of interest include Dubai Creek Golf & Yacht Club (4.2 km), City Centre Deira (6.1 km), Wafi City Mall (6.8 km), and American Hospital Dubai (7.4 km).

The hotel is wheelchair accessible, with accessible lifts and bathrooms. Medical service is free of charge. Staff speak Arabic, English, Hindi, Italian, Russian, and Chinese. Smoking is strictly prohibited throughout the hotel, with designated smoking zones available. Accepted payment methods include JCB, American Express, Euro/MasterCard, Visa, and Diners Club.